Medical Treatment Abroad: When Travelling to Switzerland Is Not the Answer
September 2025Updated 10 min read
Medical treatment abroad is the wrong choice in an emergency, when the same care is available at home without undue delay, when a condition needs close follow-up, when fitness to fly is in doubt, or when the money for a deposit and possible complications is not there.
In short
- An emergency is never a case for travel: a life-threatening symptom needs the local emergency number, not a clinic abroad.
- If your own health system can provide the same treatment without undue delay, travel adds risk without clinical gain; the NHS funds planned state treatment in Switzerland only when there is an undue delay at home.
- Infection is the most commonly reported complication after treatment abroad, and the best-documented cases follow low-cost cosmetic and weight-loss surgery.
- Standard travel insurance does not normally cover planned treatment abroad, the EHIC and GHIC do not cover it at all, and people who come to Switzerland solely for treatment cannot take out Swiss health insurance.
- Before booking, get your own doctor's view and a written estimate, and arrange complete records in English and a named doctor for follow-up at home.
523,000
Visits abroad for medical treatment by residents of Great Britain in 2024, an ONS estimate.
655
NHS patients treated for complications of elective surgery abroad in published reports, 2006 to 2024.
£1,058 to £19,549
Estimated NHS cost per patient of treating those complications, in 2024 prices, on very low certainty evidence.
Medical treatment abroad: start with the reasons not to go
Medical treatment abroad is common. Residents of Great Britain made an estimated 523,000 visits abroad for medical treatment in 2024, 196,000 of them to Turkey and 64,000 to Poland, according to the Office for National Statistics, which publishes the figures as official statistics in development. Switzerland is not among the ten most visited countries.
This guide covers the other side of the decision: the situations in which travelling for treatment, including to Switzerland, is the wrong choice. We are a concierge team that matches patients with clinics in our network, and when treatment at home is the better answer, we say so. The reasons below are the ones that public health bodies and the research literature return to.
| Situation | Why travel is the wrong choice | What to do instead |
|---|---|---|
| An emergency | Delay is the danger, and no route that starts with a booking and a flight is an emergency pathway. | Call the local emergency number and be treated where you are. |
| Equivalent care at home without undue delay | Travel adds risk and splits follow-up; the NHS S2 route pays only when there is an undue delay at home. | Be treated at home, and if in doubt ask for a written second opinion on your records. |
| A condition that needs close or lifelong follow-up | Information exchange between providers across borders is rare and largely left to the patient. | Keep treatment near the team that will follow you up. |
| Doubtful fitness to fly | Air travel after major surgery increases the risk of a blood clot. | Ask your own doctor before booking, and consider treatment closer to home. |
| An unproven treatment | Minimal evidence of efficacy, and the risk of forgoing or delaying approved therapy. | Discuss it with your specialist at home first. |
| No money for complications | Deposits are estimates, costs beyond them are billed later, and complications at home may be at your own expense. | Secure a written estimate, insurance that covers complications and a reserve, or wait. |
| Price as the main reason | Switzerland is not a low-cost destination: University Hospital Zurich charges self-payers from abroad a base rate of CHF 16,200. | Compare the full cost, including travel and follow-up, with treatment at home. |
Sources: NHS, UK Foreign Office, TravelHealthPro, CDC, Panteli and colleagues (2015), Foley and colleagues (2019) and the University Hospital Zurich fee schedule; full list at the end of this guide.
Emergencies are never a case for travel
A condition that cannot wait is treated where the patient is. The NHS describes 999 as the number for life-threatening emergencies like serious road traffic accidents, strokes and heart attacks, and other countries have their own emergency numbers. Any arrangement that begins with a booking and a flight is, by definition, not an emergency pathway.
The same holds while a trip is being planned. A symptom that worsens is a reason to be seen locally now, not a reason to bring the trip forward.
A Swiss address does not turn an experimental treatment into an established one.
When the same care is available at home
For a straightforward condition with an established treatment, the case for travelling rests on waiting time, preference or price rather than on medicine. The NHS draws the same line for its own money: under the S2 route it funds planned state treatment in an EU country or Switzerland only with prior approval, only when the treatment is routinely available on the NHS in the patient's circumstances, and only when there would be an undue delay at home. Travel and accommodation are not included.
Nor does travelling guarantee speed. At equal medical urgency, University Hospital Zurich gives priority to patients with Swiss social insurance from Zurich and from the cantons that have given the hospital a service mandate. Travelling for price is a weak case in Switzerland: the same hospital charges self-payers who live abroad a base rate of CHF 16,200, against the CHF 11,405 to CHF 11,420 that the canton of Zurich lists for 2026 for a patient with Swiss basic insurance, as our guide to the cost of treatment in Switzerland explains.
A specialist's view does not require a trip. Hirslanden International, for example, asks for the medical reports and has the chosen doctor give an opinion on the case before anything is booked. If that opinion confirms the plan your own doctors have made, the plan can go ahead at home.
Conditions that need close follow-up
Treatment does not end at discharge, and follow-up is a known weak point of medical travel. In a survey of 17,543 members of a large German sickness fund who had received treatment in other EU or EEA countries, information exchange between providers across borders was rare and largely carried out by the patients themselves, and 12 per cent of those prescribed medicines abroad reported problems.
Some treatments are built on years of aftercare. Weight-loss surgery needs specialist long-term support with lifelong annual reviews, according to the UK's National Travel Health Network and Centre, whose factsheet also warns that follow-up care might not be easily available and may not be covered by the NHS. Dentists in the UK have reported concerns about the lack of continuity of care after commercial dental treatment abroad, the same factsheet notes. A chronic disease that needs regular adjustment, or treatment spread over many months, raises the same question: who sees you after the trip, and with which records.
If the honest answer is that nobody at home will, the treatment is in the wrong place. A Swiss opinion on paper, with treatment and follow-up by a team near where you live, can be the better arrangement.
When travel itself is the risk
Flying after surgery carries a risk of its own. The UK Foreign Office warns that air travel after major surgery increases the risk of a blood clot, which can be life-threatening, and the CDC Yellow Book advises that medical tourists should not fly for 10 days after chest or abdominal surgery. NHS guidance on cosmetic surgery abroad recommends not flying for 5 to 7 days after breast surgery or liposuction and 7 to 10 days after facial procedures or a tummy tuck.
Whether a particular patient is fit to fly after the procedure is a medical judgement that TravelHealthPro says should be made by the traveller's doctor or dentist. For a frail patient, or anyone whose condition could deteriorate in the air, the trip itself can outweigh the benefit of a marginally better treatment setting. The practical side of travel, companions and the flight home is covered in our guide to visas for medical treatment in Switzerland.
Unproven treatments and the pull of hope
Some trips are driven by treatments that are not established anywhere. A systematic review of medical tourism in the Journal of Travel Medicine found that stem cell therapies are often not well researched and offer minimal evidence of efficacy, yet draw patients through anecdotal advertisements and a last sense of hope. The CDC warns that cancer patients who travel for such treatment risk harm from complications or from forgoing or delaying approved therapies.
A Swiss address does not turn an experimental treatment into an established one. If the main attraction of a clinic is a result no one at home will promise, that is the signal to stop and ask your specialist why. What is permitted in Switzerland and which indications have evidence behind them is set out in our guide to stem cell therapy.
How safe medical tourism is: what the evidence shows
The evidence is thinner and more lopsided than the question deserves. Most published data describe complications seen after patients return home, which counts failures but not successes. A 2026 rapid review in BMJ Open found 655 patients treated in NHS hospitals between 2006 and 2024 for complications of elective surgery abroad, 385 after weight-loss surgery and 265 after cosmetic surgery, and no studies reporting benefits. It put the cost to the NHS at £1,058 to £19,549 per patient in 2024 prices, on very low certainty evidence.
Across studies the pattern is consistent. A 2023 systematic review in the Annals of Plastic Surgery identified 589 patients with complications after cosmetic surgery abroad; infection was the most common, and 81 per cent of the bacterial organisms were mycobacteria. A review of 214 patients treated in the United States found complications that were mainly infectious (50.9 per cent) and often needed more than two months of treatment, with 36.8 per cent admitted to hospital and 51.8 per cent needing surgery. The Journal of Travel Medicine review reports complication rates as high as 56 per cent in the studies it covered.
The public bodies' warnings are not tied to particular destinations. Among medical tourists the most common complications are infection-related, according to the CDC, and the UK Foreign Office notes that there have been complications and deaths abroad from medical procedures. At one London hospital, 96 per cent of the surgical patients who presented with complications of cosmetic surgery over 17 months had been operated on abroad (Whiteman and colleagues, 2025), and a 2022 audit by the British Association of Aesthetic Plastic Surgeons counted 324 patients who needed surgery after returning to the UK in four years, with the annual number up 44 per cent in 2021.
Insurance gaps: what travel insurance and the EHIC do not cover
The cost of what follows a complication can be larger than the price of the operation. The NHS warns that most travel insurance policies will not cover planned treatment abroad, and the UK Foreign Office that standard travel insurance does not normally cover people who travelled abroad for elective surgery. The EHIC and GHIC cover necessary care during a visit, not planned treatment.
Switzerland adds a gap of its own: people who stay in the country solely to receive treatment cannot take out Swiss health insurance. Hospitals such as University Hospital Zurich ask for a cost guarantee or a deposit before admission and require an additional payment when the costs exceed it. TravelHealthPro's advice is inclusive medical insurance that covers all potential complications, including medical evacuation home, arranged before travel.
If complications appear after you are home, the bill may fall on you. When things go wrong abroad, patients may have little option other than arranging further treatment at their own expense, TravelHealthPro notes, and a British embassy or consulate cannot pay medical bills or pay for a return to the UK.
If something goes wrong: records, complaints and legal recourse
Records are the first protection. The CDC advises medical tourists to request copies of their overseas medical records in English and to give them to every clinician they see afterwards, and TravelHealthPro adds x-rays and scans, collected before departure. Tell every clinician at home about the treatment abroad: infectious disease specialists writing in Clinical Infectious Diseases note that patients may not volunteer it and that special infection control measures may be warranted. What Swiss law says about access to your own medical records is covered in our note on patient confidentiality in Switzerland.
Recourse from home is limited. The UK Foreign Office treats planned medical treatment as a commercial arrangement and cannot usually help with problems over the care received or its cost, and the NHS is not liable for negligence or failure of treatment abroad. A legal analysis in the AMA Journal of Ethics describes several barriers that make it difficult for patients harmed abroad to recover damages.
In Switzerland two practical safeguards exist. Every doctor practising in the country must be recorded in the federal MedReg register, which shows diplomas, specialist titles and cantonal licences, so a licence can be checked before booking. A patient who suspects a treatment error that caused harm, and who has not been able to settle the case directly with the liability insurer of the doctor or hospital, can apply to the out-of-court expert opinion service of the Swiss Medical Association (FMH). Under its regulation, as of 1 August 2024, the patient pays a fee of CHF 300, plus CHF 700 if an opinion is organised, both plus VAT, and the cost of the opinion is paid by the liability insurers. The opinion is not binding, and hospitals and practices organised as legal entities take part only with their consent.
A decision checklist before you book
Work through these points before paying anything. One that does not hold is a reason to pause; several are a reason to be treated at home.
Before you book treatment abroad
- The condition is stable enough to plan, and nothing about it needs care now.
- The same treatment is not available at home without undue delay.
- Your own doctor or specialist has reviewed the plan before booking.
- A named doctor at home has agreed to take over follow-up.
- You will leave with complete records, imaging and a discharge summary in English.
- A doctor has confirmed that you are fit to fly, out and back.
- You have a written estimate, the deposit and a reserve for complications.
- Your insurance covers planned treatment, complications and repatriation, in writing.
- The treatment has published evidence behind it, not only testimonials.
- You have checked the treating doctor in the MedReg register.
- You know how you would complain, and under which country's rules, if something went wrong.
If they all hold and there is still a reason to come, write to us and we can put the current options and published figures for the clinics in our network in front of you. If several do not, the better answer is at home, and we will say so.
Sources
Public guidance is revised from time to time; the review dates below are those shown on each page on 22 September 2026. Studies are cited from their PubMed records.
- StatisticsOffice for National Statistics, visits by residents of Great Britain to overseas countries for medical treatment, 2024, released 19 September 2025.
- Public guidanceNHS, going abroad for medical treatment (reviewed 13 October 2023); NHS, the S2 funding route (reviewed 16 January 2024); NHS, cosmetic surgery abroad (reviewed 14 December 2022); NHS, when to call 999 (reviewed 3 February 2023); UK Foreign Office, medical emergencies, treatment and hospitalisation abroad (updated 7 June 2024); TravelHealthPro, travelling for treatment (updated 17 June 2024); CDC Yellow Book 2026, medical tourism (23 April 2025).
- ResearchEngland and colleagues, BMJ Open 2026; Foley and colleagues, Journal of Travel Medicine 2019; Alkaelani and colleagues, Annals of Plastic Surgery 2023; McAuliffe and colleagues, Aesthetic Plastic Surgery 2023; Whiteman and colleagues, Journal of Plastic, Reconstructive and Aesthetic Surgery 2025; Panteli and colleagues, European Journal of Public Health 2015; Schweikart, AMA Journal of Ethics 2018; Chen and Wilson, Clinical Infectious Diseases 2013.
- Professional bodiesBritish Association of Aesthetic Plastic Surgeons, audit news of 19 April 2022; FMH, information on the out-of-court expert opinion service, January 2024; FMH, regulation of the out-of-court expert opinion service, as of 1 August 2024.
- Swiss rulesFederal Office of Public Health, health insurance for tourists; FOPH, MedReg register of medical professions; fee schedule of University Hospital Zurich, in force since 1 March 2023; Hirslanden, information for international patients; University Hospital Zurich, billing for international patients; Swiss Medical Network, international patients FAQ; Canton of Zurich, inpatient tariff overview of 9 April 2026.
Questions patients ask
Is medical tourism safe?
It depends on the procedure, the destination and the follow-up, and the evidence is thin. Infection is the most commonly reported complication, and the best-documented cases follow low-cost cosmetic and weight-loss surgery. A 2026 review found 655 NHS patients treated for complications of surgery abroad between 2006 and 2024. The gaps behind these complications, in follow-up, records and insurance, apply to any destination, Switzerland included.
Will the NHS pay for treatment abroad?
Sometimes, for state treatment in an EU country or Switzerland, through the S2 route. You need approval before travelling, the treatment must be routinely available on the NHS in your circumstances, there must be an undue delay at home, and it must be state rather than private care. Travel and accommodation are not included, and for Switzerland a nationality condition applies.
Does travel insurance cover medical treatment abroad?
Usually not when the treatment is the reason for the trip. The NHS says most travel insurance policies will not cover planned treatment abroad, and the EHIC and GHIC cover only necessary care during a visit. People who stay in Switzerland solely for treatment cannot take out Swiss health insurance, so cover for complications and repatriation has to be arranged separately before you go.
What happens if something goes wrong after treatment abroad?
You may need further treatment at home, sometimes at your own expense, and the NHS is not liable for negligence or failure of treatment abroad. Bring complete records in English home with you. For treatment in Switzerland, if the case cannot be settled with the liability insurer, the Swiss Medical Association's out-of-court service can assess a suspected error that caused harm, for a fee of CHF 300, plus CHF 700 if an opinion is organised, both plus VAT.
Can I get a Swiss medical opinion without travelling?
At some hospitals, a first opinion, yes. Hirslanden International, for example, asks for the medical reports and has the chosen doctor give a medical opinion before it prepares a quote, and the Swiss Medical Network's specialists base their cost estimates on documents sent in advance. Ask for the opinion in writing, so that your own doctors can judge whether travelling would add anything to the treatment available at home.
When should you not travel abroad for medical treatment?
In an emergency; when the same treatment is available at home without undue delay; when the condition needs close or lifelong follow-up; when your fitness to fly is in doubt; when the treatment is unproven; and when you cannot afford a deposit plus a reserve for complications. In each case the safer course is treatment, or at least a first opinion, close to home.
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